During this challenging time, the Gillman Automotive Group is here to assist you.

Gillman has been servicing the Rio Grande Valley community for 10 years.  We are here to assist you with any of your automotive needs to help you get back on the road as quickly as possible.  Our Service, Sales, and Parts departments are open and are here to help you.  Our facilities and our inventory have not sustained any damage.  We did not lose electricity and did not experience any flooding.  All of our technicians are factory trained and are here to answer any of your questions.

Below are some answers to some frequently asked questions:

 
 
My vehicle is at one your locations, did it get damaged by flooding?

We have checked all locations.  All customer vehicles are fine and show no sign of damage.  Again, none of our stores experienced any flooding.

I think my car is flooded in my driveway or garage, what do I do next?

First, call our Gillman service department.  We will arrange to have a tow truck pick up your vehicle and have it delivered to our service department. Next step, call your insurance provider and start the claim process.  Make sure you record the insurance claim number and insurance contact names. We will work with your insurance company to repair any damage to your vehicle.  We have over 80 years of experience and we are here to help get you back on the road fast!

Should I start my car if it was under water?

We do not recommend attempting to start your vehicle as it could cause further damage.  We also do not recommend that you attempt to drive your vehicle as it could stall endangering your safety.

Will Gillman assist in fixing flooded vehicles?
We recommend a factory-trained technician inspect every vehicle that was in high water. We will conduct a complimentary flood inspection reviewing the vehicle filters and fluids. 

What will I drive while you repair my vehicle?
The insurance company typically provides rental car transportation.  If your insurance company approves a rental car for you, they will specify the number of days, amount per day and contact a rental agency.  Gillman can assist you with a rental car as well.  In addition, Gillman provides complimentary shuttle service for our customers.

Who is responsible for the repairs on my vehicle?
Typical repairs should by covered by your insurance policy.  However, not all claims are immediately approved.  In some instances, additional communication between you, your insurance provider and the Gillman repair shop may be required.


Gillman Automotive Group is here to help you and answer your questions.  Feel free to reach out to us via social media, our website or by calling.   If flooding affected you, our prayers are with you and we want to help get you through this transition as quickly as possible.

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Contact

Gillman Chevrolet Buick GMC

1801 Industrial Way
Directions San Benito, TX 78586

  • Sales: (866) 599-7181
  • Service: (866) 601-5440
  • Parts: (866) 636-3301
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